Welcome to Userflix. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications, which include, but are not limited to, the Userflix web app (the "Service"). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at support@getuserflix.com.
These Terms of Service, originally written in English, are automatically translated and presumably of equal meaning. In case of doubt or discrepancy in the interpretation or meaning of any of the clauses, the text of the English version will prevail.
These Terms of Service (the "Terms") are a binding contract between you and Userflix UG (haftungsbeschränkt)("Userflix," "we" and "us"). You must agree to and accept all of the Terms, or you don't have the right to use the Services. Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policy.
We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the Userflix website, by sending you an email, and/or by some other means.
If you don't agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
When delivering the Service, Userflix will collect and process personal data about you and your use of the Service. By using the Service, you agree that Userflix can use your personal data in accordance with our Privacy Policy and in accordance with the consents you have given us.
Userflix will comply with German and EU privacy regulations.
Userflix is only for people 16 years old and over. By using Userflix, you affirm that you are over 16. If we learn that someone under 16 is using Userflix, we'll terminate their account. For use in educational settings with students younger than 16 years old, contact us.
You may be required to sign up for an account, and select a password and username ("User ID"). You promise to provide us with accurate, complete, and updated registration information about yourself. For your User ID, you may not select a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
You represent and warrant that you are of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf). If you're agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity's behalf and bind them to these Terms (in which case, the references to "you" and "your" in these Terms, except for in this sentence, refer to that organization or entity).
Your use of the Services is subject to the following additional restrictions:
You represent, warrant, and agree that you will not contribute any Content or User Submission (each of those terms is defined below) or otherwise use the Services or interact with the Services in a manner that:
When using Userflix to record interviews, Userflix will collect consent from all participants prior to starting the recording using our built-in consent collection mechanism. Participants will always have the option to leave the interview. The transcript, which may also contain personal data, is treated the same way as the video recording. Video recordings and transcripts will not be accessed by Userflix, unless upon specific request by the user who created such recordings with Userflix.
A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the "Content") are protected by copyright and/or other intellectual property laws.
You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won't use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else's (including Userflix's) rights.
You understand that Userflix owns the Services. You won't modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), creative derivative works based on, or otherwise exploit any of the Services.
The Services may allow you to copy or download certain Content; please remember that all the restrictions above apply when copying and downloading certain Content.
Userflix provides the Service to you "as is". You acknowledge that the Service is not error-free. You use it at your own risk and discretion. That means the Service doesn't come with any warranty. None expressed, none implied. The service will be continually developed, and you acknowledge that changes to functionality and layout may be carried out without advance notice.
Userflix makes no warranties, expressed or implied, with respect to the availability, merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, performance and quality of the Service.
Userflix will from time to time have to carry out updates and maintenance of the Service, due to technical, security or operational reasons, during which time the Service might be unavailable. Userflix will make reasonable efforts to arrange updates and maintenance outside of peak usage hours.
Userflix shall not be liable for any damages, whether arising under law, contract, warranty, indemnification, tort or otherwise, including, without limitation, incidental and consequential damages, loss of profits or business opportunities, or damages resulting from loss of data or loss of access to the Service.
In any event, Userflix's total liability shall not exceed the amount paid by you for the Service during the last 12 months prior to the incident that causes the liability.
The Terms of Service are provided by:
Userflix UG (haftungsbeschränkt) ("Userflix"/"we")Effective as of February 3, 2025