See where users get stuck before launch.
Put the live product or a prototype in front of real users, watch them work through real tasks and hear why they hesitate. Userflix moderates every session and turns it into counted, traceable findings.
Why use Userflix for usability testing
Userflix enables product teams to find usability problems, see where people get stuck, and fix them before launch.
Tasks, watched live
Participants share their screen or prototype during a voice interview. Userflix sees the hesitation and asks about it.
Usability at sample size
Run as many sessions as you need in parallel. Patterns stop being anecdotes.
Issues ranked by evidence
Findings arrive grouped, counted and linked to the moment on screen where they happened.
How the study runs
The brief: a redesigned onboarding flow ships in three weeks and nobody outside the team has used it.
- 01
Define the tasks
List the flows to test. The setup agent turns them into a session guide with success criteria and probes.
- 02
Screen share in a voice interview
Participants open the product or a Figma prototype. Userflix sees the screen and asks about every pause, backtrack and workaround.
- 03
Or in the wild
A messaging interview over a week: use the product, send a screenshot when something breaks, answer with a voice note.
- 04
Issues ranked by evidence
Findings grouped by task and counted, linked to the on-screen moment. Severity comes from how many people hit it. Ask the study who could not find the export.
Two ways to run it
Voice when presence matters. Messaging when the moment matters. Same moderation logic, same traceable analysis.
Who runs this
Teams that ask these questions regularly, and the methods Userflix replaces.
Common questions about usability testing
Ready to find the friction?
See where users get stuck, and why, before launch