Contact Userflix
Userflix runs AI-moderated voice and messaging interviews at quantitative scale, with every finding traced back to what a participant said. The fastest way to reach the team is email, in English or German. Tell us who you are and what you are working on, and the right person on the team will pick it up.
What to write to us about
Running a study
Tell us what you want to learn, who you need to hear from, and in which markets. We will help you scope voice or messaging interviews, plan how many conversations you need, and connect the participants you bring from your own list or a panel provider.
Pilots and pricing
Ask about a pilot project, volume pricing for research teams and agencies, or how Userflix compares with your current mix of surveys, focus groups, and in-depth interviews.
Security, privacy, and procurement
Send security questionnaires, data processing agreement requests, or questions about hosting and data retention.
Support for existing customers
Report a problem with a study, a transcript, or a report, or ask for help with setup. Include the study name and a short description so we can reply with a fix rather than a follow-up question.
Security documentation lives in the trust center. How we handle personal data is described in the privacy policy.
Postal address
Userflix UG (haftungsbeschränkt)Jülicher Straße 11
53909 Zülpich
Germany
Registration details and legal representatives are listed in the imprint.